Casino / App
rasn88 is straightforward about the information we hold on your account — what we gather when you log in, make a transaction via Upay or Bank Transfer, or reach out to support, and exactly how that information is used. Your access to this policy and its scope depends on your local law and eligible region.
When you create an account or complete a transaction, rasn88 collects the details you submit — your name, contact information, device identifiers and transactional records linked to payment routes such as Upay or Bank Transfer. We use this information to operate your account, process requests and respond to support queries. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors is limited strictly to what is needed to complete the transaction you initiated. We retain account records for as long as required by the applicable rules of the region in which the account is active, or until you request deletion subject to those same rules. Cookies and similar technologies are used on the rasn88 site to keep your session active, remember your language preference and measure how pages are navigated — not to build advertising profiles external to our platform. You may manage cookie preferences through your browser settings at any time. If you access rasn88 using a mobile device, session tokens are stored locally on that device to maintain continuity between visits. The full scope of what applies to your account depends on your local law and the eligible region associated with your registration.
This policy applies specifically to information rasn88 collects through account registration, login activity, in-session navigation and payment processing on this platform. It does not extend to external websites, third-party payment processors operating their own privacy terms, or game content providers whose own policies govern their data practices. Understanding where our responsibility begins and ends helps you make informed decisions about the information you share.
Information collected when you create or log into your rasn88 account — including device type, session identifiers and login timestamps — falls within this policy. We use this to keep your account secure and functional across mobile and browser sessions.
Payment details processed through Upay or Bank Transfer are handled under this policy to the point of handoff to the respective payment processor. Beyond that point, the processor's own privacy terms apply. We do not store full payment credentials on our servers.
Your navigation behaviour on rasn88 — which sections you visit, how long you spend on a page, which lobby areas you open — is recorded via cookies and analytics tools that we control. This data is used only for site improvement and session continuity.
Game studios and content providers whose titles appear in the rasn88 lobby operate under their own data agreements. Links to external sites or embedded third-party tools are not governed by this policy. Review those providers' own terms for clarity on their data practices.
You have concrete options when it comes to the data rasn88 holds on your account. You can request a summary of the personal information we have recorded against your account by contacting our support team through the published channel listed on the site. If any detail is incorrect — a name, contact number or payment method reference — you can ask us to correct it and we will confirm the update. If you want to understand why a specific piece of information was collected, submit your question via the support route and we will respond with a plain explanation. Requests to delete account data are assessed against the retention rules that apply in your region, and we will tell you what can and cannot be removed and why. None of these actions require you to navigate complex processes — each route starts from the support section of your account area.
Contact support to request a summary of the personal data held on your account. We confirm what is stored and the purpose for which it is retained, in line with the rules applicable to your region.
If your name, contact information or linked payment reference is recorded incorrectly, raise a correction request through support. We process straightforward corrections and confirm when the update is made.
Any question about how your data is used — including why a specific record exists or how it was obtained — can be submitted via the support contact route. We provide a plain, direct answer.
You may ask for account data to be deleted. We will tell you what can be removed under applicable regional rules and what must be retained, and we will act on the request within the scope that local law allows.
If you have a question, correction request or data concern related to this privacy policy, the routes below are the published ways to reach us. We handle privacy-related queries through the same support channels that manage account help — no separate form or special address is needed. Check your account area for the current contact options shown there, as these reflect what is available for your region.
Open the support section in your account area to access the live chat option. Use this route for straightforward privacy questions, correction requests or to ask what data is held on your account.
For written privacy requests — including data summaries or deletion requests — send your query to the email address published in the Contact section of the site. Include your registered account details so we can locate your record.
Your account area contains a help and support section where policy-related requests can be submitted directly. This is the most reliable route for queries about data correction or account-linked information.
rasn88 takes a practical approach to data handling — collecting what is needed to run your account and process your transactions, retaining it for as long as the applicable regional rules require, and making it straightforward for you to ask questions or request changes at any time.
We use cookies to keep your session active, remember settings like language preference, and understand how pages are used on the site. You can adjust cookie behaviour through your browser. On mobile, session tokens stored locally allow continuity when you return to the site without logging in again.
Login activity, device identifiers and session data are recorded to detect unusual access patterns on your account. This information is held within your account record and is not shared externally except where required to investigate a security concern you have raised with support.
We keep account records for the period required under the rules of the region associated with your registration. When you request deletion, we assess what can be removed under those rules, action what is permitted and explain clearly what must be retained and for how long.
When this privacy policy is updated, the revised version is published at this page address. Continued use of your account after a policy update is posted means you have had the opportunity to review the change. Contact support if you have questions about any specific update.
These questions cover the details that account holders most often ask about how rasn88 handles personal information, what rights you hold and how to act on them.
When you register, we collect the information you enter — name, contact details and any payment method reference such as Upay or Bank Transfer. We also record device identifiers and session data when you log in. All of this is used solely to operate your account and process your requests.
We share data only where it is necessary to complete a service you have requested — for example, passing payment details to Upay or Bank Transfer processors to action a transaction. We do not sell your personal data to third parties for external marketing. Game studios in our lobby operate under their own separate data agreements.
Contact our support team via live chat or the published email address in the Contact section of the site. Ask for a summary of the data held against your registered account. Include your account details so we can locate your record quickly and respond accurately.
Yes. Submit a deletion request through support with your account details. We assess what can be removed against the retention rules applicable to your region, action the permitted deletion and explain clearly what must remain on record and the reason why. Eligibility depends on local law and your region.
We use cookies to maintain your active session, remember preferences and measure site navigation. They are not used to build external advertising profiles. You can manage or block cookies through your browser settings at any time. On mobile, local session tokens support continuity between visits without requiring a full login.
When the policy changes, the updated version is published at this page address with no prior notice obligation beyond the posting itself. Continuing to use your account after an update is posted means you have had the opportunity to read the change. Contact support if you need clarification on any specific point.